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Empowering our people · In our decision · In our culture · For our future

Policies & guidelines

We’re required to implement and publish various policies according to legislation.

We name these Statuary Polices ‘SPO’ and develop additional policies so that we can cover all of our responsibilities and areas of service delivery.

We also have a Communications Guideline (PDF) to that outlines communication standards for Councillors, Council employees and contractors.

Policies set out the principles that we apply in our service delivery.

We approve Council’s policies and Communications Guideline through the Council meeting process.

We also have internal procedures that we follow to implement our policies on a day-to-day basis.


SPO 1 - Investment

Advertising Policy

Allocation of Housing Policy

Asset Management Policy

Audit Policy

Enforcement Policy

Equal Employment Opportunity Policy

Human Resources Policy

Information Technology Policy

Privacy Policy

Procurement Policy

Recruitment Policy

Social Housing Application Policy

Social Housing Policy

Termination of Tenancy Policy

Work Health and Safety Policy

Workers Compensation and Rehabilitation Policy

Environmental Policy

Rent Policy

Succession of Tenancy Policy

Tenancy Sign up Policy

Home Visit Policy

Rental Debt Policy

Domestic and Family Violence Policy


Communications Guideline